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Former Member's avatar
Former Member
3 years ago

"QR code Detection Failed" message attempting to scan QR

In 1Password app, I am trying to enable MFA for a site I select the "Scan QR Code" button and I get this message Note that I have allowed screen recording permissions ...
macos
Zuano's avatar
Zuano
Occasional Contributor
2 years ago

Hello, the app cannot find the QR code for two-factor authentication on my screen.
I have also tried taking a screenshot of the code and zooming in. Without success.

I am trying to import the QR code from my Synology router
Kind regards,
Zuano

1Password Version: 1Password for Mac 8.10.30 (81030032)
Extension Version: 2.22.1
OS Version: macOS 17.4.1
Browser: Safari