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Former Member
3 years ago

"QR code Detection Failed" message attempting to scan QR

In 1Password app, I am trying to enable MFA for a site I select the "Scan QR Code" button and I get this message Note that I have allowed screen recording permissions ...
macos
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1P_Tommy
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10 months ago

Kindsaber

Take the manual code you receive and past it into the TOTP field of 1Password. It would look to be the key from your screenshot.

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In 1Password app, I am trying to enable MFA for a site

\n\n

I select the \"Scan QR Code\" button and I get this message

\n\n

\n\n

Note that I have allowed screen recording permissions

\n\n

\n\n
\n\n

1Password Version: 1Password for Mac 8.9.8 (80908009)
\nExtension Version: 2.4.1
\nOS Version: macOS Monterey 12.6.1
\nBrowser:_ Safari

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In 1Password app, I am trying to enable MFA for a site

\n\n

I select the \"Scan QR Code\" button and I get this message

\n\n

\n\n

Note that I have allowed screen recording permissions

\n\n

\n\n
\n\n

1Password Version: 1Password for Mac 8.9.8 (80908009)
\nExtension Version: 2.4.1
\nOS Version: macOS Monterey 12.6.1
\nBrowser:_ Safari

"},"Conversation:conversation:90665":{"__typename":"Conversation","id":"conversation:90665","solved":false,"topic":{"__ref":"ForumTopicMessage:message:90665"},"lastPostingActivityTime":"2025-01-14T07:44:24.000-08:00","lastPostTime":"2025-01-14T07:44:24.000-08:00","unreadReplyCount":46,"isSubscribed":false},"ModerationData:moderation_data:90665":{"__typename":"ModerationData","id":"moderation_data:90665","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"AssociatedImage:{\"url\":\"https://www.1password.community/t5/s/cuxzj43862/images/bS05MDY2NS04Nzk2aTM0MDcxQkQ0OTIyNzY1NzY?revision=1\"}":{"__typename":"AssociatedImage","url":"https://www.1password.community/t5/s/cuxzj43862/images/bS05MDY2NS04Nzk2aTM0MDcxQkQ0OTIyNzY1NzY?revision=1","title":"hlanm957obyn.png","associationType":"BODY","width":944,"height":282,"altText":null},"AssociatedImage:{\"url\":\"https://www.1password.community/t5/s/cuxzj43862/images/bS05MDY2NS04Nzk1aUVFODk2QjIzN0QzQTA3QjM?revision=1\"}":{"__typename":"AssociatedImage","url":"https://www.1password.community/t5/s/cuxzj43862/images/bS05MDY2NS04Nzk1aUVFODk2QjIzN0QzQTA3QjM?revision=1","title":"cvu4bd84lc5r.png","associationType":"BODY","width":474,"height":96,"altText":null},"AssociatedImage:{\"url\":\"https://www.1password.community/t5/s/cuxzj43862/images/bS05MDY2NS04Nzk3aTVCOTJBOTQwQjhGQkEzMkM?revision=1\"}":{"__typename":"AssociatedImage","url":"https://www.1password.community/t5/s/cuxzj43862/images/bS05MDY2NS04Nzk3aTVCOTJBOTQwQjhGQkEzMkM?revision=1","title":"0u508mugqdci.png","associationType":"BODY","width":1634,"height":1472,"altText":null},"Revision:revision:90665_1":{"__typename":"Revision","id":"revision:90665_1","lastEditTime":"2022-12-03T12:18:29.000-08:00"},"ForumReplyMessage:message:90702":{"__typename":"ForumReplyMessage","id":"message:90702","conversation":{"__ref":"Conversation:conversation:90665"},"author":{"__ref":"User:user:101"},"revisionNum":1,"uid":90702,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:1password"},"subject":"Re: \"QR code Detection Failed\" message attempting to scan QR","readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:90702"},"parent":{"__ref":"ForumTopicMessage:message:90665"},"body":"

Kindsaber

\n\n

Take the manual code you receive and past it into the TOTP field of 1Password. It would look to be the key from your screenshot.

\n\n

","body@stringLength":"697","rawBody":"

\n\n

Take the manual code you receive and past it into the TOTP field of 1Password. It would look to be the key from your screenshot.

\n\n

\n","kudosSumWeight":0,"repliesCount":0,"postTime":"2024-07-16T08:54:42.000-07:00","images":{"__typename":"AssociatedImageConnection","edges":[{"__typename":"AssociatedImageEdge","cursor":"MjUuM3wyLjF8b3wyNXxfTlZffDE","node":{"__ref":"AssociatedImage:{\"url\":\"https://www.1password.community/t5/s/cuxzj43862/images/bS05MDcwMi0xODE4aTdEM0Y3QUM4NkE1REZDNjE?revision=1\"}"}}],"totalCount":1,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:90702_1"},"latestVersion":null,"metrics":{"__typename":"MessageMetrics","views":128},"visibilityScope":"PUBLIC","isEscalated":null,"placeholder":false,"originalMessageForPlaceholder":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"customFields":[{"__typename":"CustomStringField","name":"smartconx_source_identifier","stringValue":""},{"__typename":"CustomStringField","name":"smartconx_message_origin","stringValue":""},{"__typename":"CustomStringField","name":"smartconx_share_messages","stringValue":""}],"replies":{"__typename":"MessageConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"CachedAsset:theme:customTheme1-1747314147933":{"__typename":"CachedAsset","id":"theme:customTheme1-1747314147933","value":{"id":"customTheme1","animation":{"fast":"150ms","normal":"250ms","slow":"500ms","slowest":"750ms","function":"cubic-bezier(0.07, 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