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esebesty
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2 years ago
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QR code detection fails on Atlassian site

QR code detection for 2FA fails on Atlassian site. This is a regular 2FA with a simple black and white QC code displayed on the site. 1P detects other QR codes perfectly but it fails on this one.

Atlassian site 2FA https://support.atlassian.com/atlassian-account/docs/manage-two-step-verification-for-your-atlassian-account/.

Also found a https://1password.community/discussion/comment/650686, but this was not resolved.

1Password Version: 8.10.20
Extension Version: 2.15.1
OS Version: macOS 14.1.1
Browser: Firefox

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QR code detection for 2FA fails on Atlassian site. This is a regular 2FA with a simple black and white QC code displayed on the site. 1P detects other QR codes perfectly but it fails on this one.

\n\n

Atlassian site 2FA https://support.atlassian.com/atlassian-account/docs/manage-two-step-verification-for-your-atlassian-account/.

\n\n

Also found a https://1password.community/discussion/comment/650686, but this was not resolved.

\n\n
\n\n

1Password Version: 8.10.20
\nExtension Version: 2.15.1
\nOS Version: macOS 14.1.1
\nBrowser: Firefox

","body@stringLength":"608","rawBody":"

QR code detection for 2FA fails on Atlassian site. This is a regular 2FA with a simple black and white QC code displayed on the site. 1P detects other QR codes perfectly but it fails on this one.

\n\n

Atlassian site 2FA description.

\n\n

Also found a similar thread, but this was not resolved.

\n\n
\n\n

1Password Version: 8.10.20
\nExtension Version: 2.15.1
\nOS Version: macOS 14.1.1
\nBrowser: Firefox

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QR code detection fails on Atlassian site","moderationData":{"__ref":"ModerationData:moderation_data:44737"},"body":"

Hello esebesty! 👋

\n\n

I'm sorry that 1Password for Mac is failing to detect the QR code on Atlassian's website. This is a known issue that is in our developer's backlog to investigate further and I've forwarded your report internally.

\n\n

For the time being, can you try scanning the QR code using the browser extension instead: Use 1Password as an authenticator for sites with two-factor authentication

\n\n

-Dave

\n\n

ref: dev/core/core#19928

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