Forum Discussion

Former Member's avatar
Former Member
2 years ago

Query to c1.password.com when logging in?

Hi, When I submit a loggin to a website, the browser seems to submit some data to c1.password.com Why that? Plus this slow down my login process as it relies of the responsivness of this URL. ...
browser extension
GreyM1P's avatar
GreyM1P
Icon for 1Password Team rank1Password Team
2 years ago

@tbo

One thing that c.1password.com is used for is to find icons for your items. If the page you're on redirects you, for example, there might be an additional request to that website, however icons (such as this one for Google: https://c.1password.com/richicons/images/login/large/google.com.png) are only a few kilobytes in size typically.

If you find that there's a delay while browsing, here's what to do:

  • compare the performance of the page against an Incognito window where 1Password isn't enabled
  • take a screen recording of the two pages if possible
  • contact us at support@1password.com with the screen recordings and a link to this thread

One of our team can then investigate with you and see what's going on.

— Grey