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Former Member's avatar
Former Member
5 years ago

Quick Access always displays one (specific) entry upon invocation

Weird one to describe, but, I am hoping this is a weird UI issue -- I have command-\ bound to bring up Quick Access.

It pops up just fine, but, somewhere along the way, it has defaulted to ALWAYS showing one specific entry in the results panel even though I have not searched for anything.

The item in the results panel is not a favourite, and there's nothing special about it, but, I would prefer that it was not displayed in the results every single time I start up Quick Access.

Steps to reproduce (for me):

  1. Be in any application
  2. Hit command-\
  3. QA appears with "Search 1Password"
  4. Beneath the Search field is the list of results, but, without searching for anything, one specific entry from one of my Vaults is always visible

Note that as soon as I start searching, that "default" result will vanish, unless I'm searching for it of course.

(macOS)


1Password Version: 8.4.0 (80400002)
Extension Version: Not Provided
OS Version: Not Provided

13 Replies

  • Former Member's avatar
    Former Member

    Ah, right, I think that I see why this would happen -- but it's insanely annoying for my context. It means that a background application, in my case, Backblaze (online backups), is triggering this. I'm NOT running any backups, but, whatever the algorithm is that Quick Access is using to determine what is open and running consistently is using that app, when, preferably, it should not. The client stays running in the menu bar, and backups run on a schedule at a certain time of day.

    Quick Access, however, displays Backblaze whenever it runs, no matter what. Would love to see that change, without having to quit Backblaze!

  • 1P_PeterG's avatar
    1P_PeterG
    Icon for Community Manager rankCommunity Manager

    Hi @doetraar, back again sooner than expected. 👋 It looks like this may actually be Quick Access working as expected. Check out these release notes:

    https://releases.1password.com/mac/early-access/#1password-for-mac-8.2.2-80

    With this update, 1Password takes context from the apps you have open, so if you happen to have certain apps running consistently when you call upon Quick Access, that might explain why you're seeing a single result returned. Does that sound accurate to your situation?

  • 1P_PeterG's avatar
    1P_PeterG
    Icon for Community Manager rankCommunity Manager

    Hello @doetraar, thank you for raising this issue, and for taking the time to describe it in detail! I haven't been able to reproduce it yet, but we'll take a more in-depth look at this shortly to see if we can figure out what might be at issue.

    Again, many thanks for letting us know. We'll investigate!