Forum Discussion
Hi AliH1P - yes, the shortcut works as expected while the 1P app is in the foreground but no response when not. I can't see any competing shortcuts in my system settings and I also tried modifying the shortcut to some less common to no avail.
- Kayakj12 days agoNew Contributor
I am having the same issues. Nothing I can do can get it to work.
- 1P_Dave12 days ago
Moderator
Welcome to the 1Password community! Can you try the suggestion that I posted here.
If that doesn't work then can you tell me which version of Chrome that you're using? And does filling work in other browsers like Edge or Firefox for you? Or is it not working anywhere?
-Dave
- 1P_Dave12 days ago
Moderator
Hello JustOnePlace! 👋
I'm sorry that you're running into issues with autofill on Android. I know that you've tried some of the suggestions in the articles that you posted, can you try these steps one more time:
- Unlock the 1Password for Android app.
- Tap the picture of your account or collection at the top right and choose Settings > Autofill.
- Confirm that all autofill settings are enabled.
- Fully quit Chrome and then re-open it.
If that still doesn't work then can you tell me which version of Chrome is installed on your Android device and which Android device you're using?-Dave
- JustOnePlace12 days agoNew Contributor
Thanks Dave. Have tried all of these. The problem is just with Chrome (thread title is misleading). The chrome version is 136.0.7103.87
I have since switched to Edge as my default Android browser as that seems to work with no problem. But would love to get 1password working with Chrome on Android.
- 1P_Dave12 days ago
Moderator
Thank you for confirming the version of Chrome that you're using. Can you try these additional steps:
- Tap the Chrome menu and choose Settings.
- Tap Autofill services, then choose Autofill using another service and tap Restart Chrome.
Does that get things working?-Dave
- AJCxZ016 days agoBronze Expert
With the keyboard I use on my Android device when browsing, the 1Password autofill suggestions appear in a bar above the keys where spelling suggestions and other controls often appear. For a long time I didn't notice this. This is further complicated by the suggestions not appearing for some sites when using my primary browser, such as my.1password.com.
While there are obvious several differences between our tech, this might provide a clue to help.
- JustOnePlace16 days agoNew Contributor
Here are two screenshots showing trying to log into an app and a webpage (on chrome). In each case, the screenshot is after I tapped on the e-mail field (which in both cases is the username for these logins). I would note that I use MS Swiftkey as my keyboard. Don't know if that makes a difference. In both cases, I have passwords that I have uploaded to 1password and have confirmed they are there.
- AJCxZ016 days agoBronze Expert
While I don't have a Buffalo News account, when I visit the login page in a Chrome Incognito tab with the 1Password app unlocked or locked, the bar appears with its best suggestion for autofilling alongside "🔍 Open 1Password" under the Chrome suggestion bar.
My keyboard hides when I take screen shots.
- JustOnePlace16 days agoNew Contributor
Thanks for taking the time to respond. What you describe is the behavior I am looking for, but just can't seem to get. I switched back to the default Samsung keyboard to check if that was the problem, but it made no difference. I can't figure out what is going on. I could paste screenshots of all the autofill slider positions (in chrome, android, and 1password settings) but I am 100% sure I have them set as described in the instructions.