Forum Discussion

Ben_Singer's avatar
Ben_Singer
Occasional Contributor
4 years ago

Quick access not working

A few days ago quick access stopped working for me. I'm not sure if it was something to do with the latest MacOS update or 1Password's update. 1Password Version: 1Password for Mac 8.7.0 Exte...
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Mathieu_1P's avatar
Mathieu_1P
Icon for 1Password Team rank1Password Team
4 years ago

Sorry to double ping you Ben_Singer.

I'm digging into this a bit and I hope to exclude a few possibilities but I am unable to replicate the behaviour on my end. A few of my teammates have seen it happen but are unable to force it to happen again. Could I ask you to run the app with debug logging enabled before you collect a diagnostics report?

  1. Exit 1Password
  2. In a terminal, run /Applications/1Password.app/Contents/MacOS/1Password --log debug
  3. Unlock and use 1Password until the bug is triggered
  4. Collect and send in the diagnostic report as detailed above.

Edit: Sorry I didn't notice your message came in while I was typing my follow up.