Forum Discussion

Occasional Contributor

4 years ago

Quick access not working

A few days ago quick access stopped working for me. I'm not sure if it was something to do with the latest MacOS update or 1Password's update. 1Password Version: 1Password for Mac 8.7.0 Exte...

1Password Team

4 years ago

Sorry to double ping you Ben_Singer.

I'm digging into this a bit and I hope to exclude a few possibilities but I am unable to replicate the behaviour on my end. A few of my teammates have seen it happen but are unable to force it to happen again. Could I ask you to run the app with debug logging enabled before you collect a diagnostics report?

Exit 1Password
In a terminal, run /Applications/1Password.app/Contents/MacOS/1Password --log debug
Unlock and use 1Password until the bug is triggered
Collect and send in the diagnostic report as detailed above.

Edit: Sorry I didn't notice your message came in while I was typing my follow up.

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access not working","id":"message:146764","entityType":"FORUM_TOPIC","eventPath":"category:discuss/community:cuxzj43862board:1password/message:146764","revisionNum":1,"repliesCount":15,"author":{"__ref":"User:user:11074"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:1password"},"conversation":{"__ref":"Conversation:conversation:146764"},"readOnly":false,"editFrozen":false,"showMoveIndicator":false,"moderationData":{"__ref":"ModerationData:moderation_data:146764"},"body@stripHtml({\"truncateLength\":200})":" A few days ago quick access stopped working for me. I'm not sure if it was something to do with the latest MacOS update or 1Password's update. \n\n \n\n 1Password Version: 1Password for Mac 8.7.0 \nExte...","body@stringLength":"314","rawBody":"

A few days ago quick access stopped working for me. I'm not sure if it was something to do with the latest MacOS update or 1Password's update.

\n\n

1Password Version: 1Password for Mac 8.7.0
\nExtension Version: Version 2.3.1
\nOS Version: Version 12.3 (21E230)

\n","kudosSumWeight":0,"postTime":"2022-03-17T16:48:42.000-07:00","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"TagEdge","cursor":"MjUuNHwyLjF8b3wxMHxfTlZffDE","node":{"__typename":"Tag","id":"tag:betas","text":"betas","time":"2025-01-30T03:12:59.019-08:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}}]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:146764_1"},"latestVersion":null,"metrics":{"__typename":"MessageMetrics","views":180},"read":false,"visibilityScope":"PUBLIC","canonicalUrl":null,"seoTitle":null,"seoDescription":null,"isEscalated":null,"placeholder":false,"originalMessageForPlaceholder":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"archivalData":null,"customFields":[{"__typename":"CustomStringField","name":"smartconx_source_identifier","stringValue":""},{"__typename":"CustomStringField","name":"smartconx_message_origin","stringValue":""},{"__typename":"CustomStringField","name":"smartconx_share_messages","stringValue":""}],"body":"

A few days ago quick access stopped working for me. I'm not sure if it was something to do with the latest MacOS update or 1Password's update.

\n\n

1Password Version: 1Password for Mac 8.7.0
\nExtension Version: Version 2.3.1
\nOS Version: Version 12.3 (21E230)

"},"Conversation:conversation:146764":{"__typename":"Conversation","id":"conversation:146764","solved":false,"topic":{"__ref":"ForumTopicMessage:message:146764"},"lastPostingActivityTime":"2022-03-29T16:02:30.000-07:00","lastPostTime":"2022-03-29T16:02:30.000-07:00","unreadReplyCount":15,"isSubscribed":false},"ModerationData:moderation_data:146764":{"__typename":"ModerationData","id":"moderation_data:146764","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"Revision:revision:146764_1":{"__typename":"Revision","id":"revision:146764_1","lastEditTime":"2022-03-17T16:48:42.000-07:00"},"ForumReplyMessage:message:146771":{"__typename":"ForumReplyMessage","id":"message:146771","conversation":{"__ref":"Conversation:conversation:146764"},"author":{"__ref":"User:user:8474"},"entityType":"FORUM_REPLY","eventPath":"category:discuss/community:cuxzj43862board:1password/message:146764/message:146771","revisionNum":1,"uid":146771,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:1password"},"subject":"Re: Quick access not working","readOnly":false,"editFrozen":false,"showMoveIndicator":false,"moderationData":{"__ref":"ModerationData:moderation_data:146771"},"parent":{"__ref":"ForumTopicMessage:message:146764"},"body":"

Sorry to double ping you Ben_Singer.

\n\n

Exit 1Password
In a terminal, run /Applications/1Password.app/Contents/MacOS/1Password --log debug
Unlock and use 1Password until the bug is triggered
Collect and send in the diagnostic report as detailed above.

\n\n

Edit: Sorry I didn't notice your message came in while I was typing my follow up.

","body@stringLength":"914","rawBody":"

Sorry to double ping you .

\n\n

Exit 1Password
In a terminal, run /Applications/1Password.app/Contents/MacOS/1Password --log debug
Unlock and use 1Password until the bug is triggered
Collect and send in the diagnostic report as detailed above.

\n\n

Edit: Sorry I didn't notice your message came in while I was typing my follow up.

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Forum Discussion

Quick access not working

[RFE] Add a `snippets` feature

Passkeys stored in 1password on Android cannot be accessed on Google pixel

Possible to automatically accept "sign in with" prompt?

A couple of sites which do not work…

Password strength: fantastic vs. excellent for same password