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Forum Discussion
Quick Access Not Working
So I am on 1Password for Mac 8.10.70 (81070026) and Quick Access which I have set to open via Shift + Cmd + Space is just not working at all. It was working previously, maybe last build? but not anym...
1P_Dave
Moderator
ModeratorHello donileo! 👋
I'm sorry that Quick Access isn't working on your Mac. I'm not able to reproduce the issue here on my end, can you check to make sure that your Quick Access keyboard shortcut hasn't been changed? Follow these steps:
- Open and unlock 1Password for Mac.
- Click on 1Password next to the  in the menu bar.
- Click Settings.
- Check to make sure that Quick Access is still set to Shift-Command-Spacebar under Keyboard Shortcuts.
If it's already properly set, can you restart your Mac to see if that gets things working? Let me know if you still see the issue.
-Dave
Hi 1P_Dave. Yes under 1Password Settings Quick Access is set to Shift-Command-Spacebar. Restarting my mac does not resolve the issue. I killed as many apps as possible on my mac as well and still not working.
- 1P_Dave
Thank for the reply. If you temporarily set the shortcut to something else then are you able to use the new shortcut to open Quick Access? If you can then it is possible that another app might be using Shift-Command-Spacebar and conflicting with 1Password?
You can try to rule out other apps by booting into Safe Mode (where most third-party apps won't load) and opening 1Password. Then try to use Shift-Command-Spacebar there: Start up your Mac in safe mode
Let me know how that goes.
-Dave
Temporarily setting the shortcut to something else, Shift-Command-Dot works.
Booting machine into Safe Mode and then verifying only 1Password is running: Does not work with Command-Shift-Space. Doesn't work with my Macbook keyboard or external keyboard attached.
Ok. So an update. Apparently the issue was that in System Settings -> Keyboard -> Keyboard Shortcuts -> Spotlight -> Show Spotlight Search had the shortcut set to Shift-Command-Space but disabled.
I am not sure why this got in the way of 1password and only 1password (all other apps understood that it was "disabled" and allowed me to use the shortcut) but after I set that shortcut to something else (even though disabled) and completely restarted 1password, voila, Shift-Command-Space started opening 1Password again.
Even after setting back the Spotlight search shortcut back to 'Shift-Command-Space' (disabled) as it previously was, 1password still works. So not sure what borked there, but problem solved.
