Quick Access window jumps all over the place

🎉 Thanks for letting us know @andmade.

Ben

Hey Jack_P_1P, QA is now showing up on the active monitor for me now, thank you!

Hey @andmade:

We've made some changes in the beta released on Monday the 7th, that hopefully have improved the state of play for Quick Access and the active monitor. Let me know how it's been for you lately!

Jack

Mine doesn't move around at all, actually, which is only a slight problem because it means it always appears on whatever monitor it was on last even if you're actively working/typing/clicking on the other monitor. It's not a huge issue for me, it just not really smooth or expected behavior.

Thank you mikesilva for the details, and we're sorry you've run into this. We'll keep looking into this!

I'm having this obnoxious issue as well. Like others have reported, Quick Access will appear at the bottom of my screen, partially off screen, when first instantiated after a reboot.

I'm on a 15" MacBook Pro mid-2015 (if you want screen geometry details, I run at the default scaling). I'm currently on Monterey 12.2, though I've seen this for a couple of months now, through the various 1Password releases/beta releases, and macOS updates. I NEVER use an external monitor. So this occurs without any intervening plugging or un-plugging an external screen.

Thanks for this, sullimander!

I have seen it change positions when I switch from using an external monitor to my laptop display.

That's the most consistent kind of trigger we've seen for this on our end too (although we're still working on the specifics and want to make sure we have as comprehensive an understanding of the issue as we can).

Ideally, it would always be centered on the primary display (or the display with the mouse focus).

I agree! Thanks for letting us know what you've seen with your setup. We'll get to work!

I have seen it change positions when I switch from using an external monitor to my laptop display. I usually use my 16" MacBook Pro closed plugged into an Apple Thunderbolt Display, but I've noticed that Quick Access changes position when I unplug my laptop and use it, and sometimes it move again when it gets plugged into the monitor.

Ideally, it would always be centered on the primary display (or the display with the mouse focus).

Hi sullimander, my understanding is that this is generally our intent. We're trying to understand more about what might trigger Quick Access to not do that, as it has been for some folks. So any information you'd like to share is welcome - anything you notice about when it happens, or anything about your setup you think might be relevant. We'll do our best to get this one worked out ASAP!

I would love an option to always have Quick Access open in the center of the screen. Even if I move it, it would open in the middle the next time.