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6 months agoFrequent Contributor
[rbcroyalbank.com] Unable to fill login credentials
I have a related RBC failure which probably makes more sense to add here, rather than in a new post.
I find RBC Bank login autofill on macOS Safari unreliable. RBC has (unfortunately) a silly two s...
ings
6 months agoFrequent Contributor
Hi Dave, thanks for the quick response.
That path works for me too. But it's not the path I use. My path is:
- I have RBC favourited in 1Password with https://secure.royalbank.com/signin.html as the first web address in the 1Password entry.
- I click on the 1Password icon on the Safari toolbar, scroll down to RBC, and click on "Open and Fill", which opens the above URL.
- Rather than fill in my RBC username, a drop down asks whether I want to fill in my username, or my spouse's username (they are also an RBC client in 1Password).
- I click my username, and move to the password dialog.
- This time, I don't get prompted with a drop down and the password field is blank. However if I click on it, I am asked whether I want to use my username, or my spouse's. I click mine and the password is entered.
So the path is different, but perhaps the root cause is that 1Password loses track of the context between steps - that it is me and not my spouse who is logging in?
Dave Ings