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BrianAMartin221's avatar
BrianAMartin221
Occasional Contributor
1 month ago

Autofill failing on site with non-standard fields ("Barcode" and "PIN") in Edge

Hello,

I am having trouble getting 1Password to correctly save and autofill my login credentials for my local library website.

The website does not use standard "Username" and "Password" labels for the login form. Instead, the fields are labeled "Barcode" and "PIN".

Because of these non-standard labels, 1Password doesn't seem to recognize them as login fields. It fails to autofill my saved info and instead incorrectly suggests generating a new password whenever I visit the page, as if it thinks I am on a "change password" screen. I have the information saved in my 1Password item, but it will not fill.

Could you please take a look at this site structure?

Website URL: https://charlotte.delco.lib.pa.us

My setup:

OS: macOS [Enter your actual version here found under Apple menu > About This Mac, e.g., Sonoma 14.5]

Browser: Microsoft Edge

1Password Version: 1Password for Mac 8.11.20 (81120039)

Thank you for your help.

 

discussion

1 Reply

  • 1P_Timothy's avatar
    1P_Timothy
    Icon for Community Manager rankCommunity Manager
    1 month ago

    Hi BrianAMartin221​! Thanks for writing in.

    I can't seem to find the exact login page shown in your screenshot. Could you share the steps to get there from the link you shared (https://charlotte.delco.lib.pa.us)? If it's from the "My Account" button on the homepage that currently appears to be broken, at least for me.

    I did find a similar page on their website and was able to fill a barcode, but not a PIN. When signing in could you try clicking the 1Password icon in your browser's toolbar, then clicking "Autofill" next to your Delco library item? Do any of your credentials fill? Thanks again!