Forum Discussion

epokhe's avatar
epokhe
New Contributor
2 years ago

1Password chrome extension does not work correctly when the mac app is closed

When I click on 1Password icon from the extension bar, the unlock screen appears. I enter my password, 1Password momentarily unlocks and then immediately locks and the extension window closes itself....
browser extension
steph_giles's avatar
steph_giles
Icon for 1Password Team rank1Password Team
2 years ago

Hey epokhe,

I'm sorry for the delay in getting back to you. I see you have since been in touch with our support team. Let's continue troubleshooting over email.

ref: TNI-69766-592