Forum Discussion

superlopez's avatar
superlopez
New Contributor
2 months ago

Re: Universal Autofill and Quick Access aren't working in Chromium browsers like Chrome and Brave

I have the following problem:

When I press CMD+SHIFT+X (Quick access), it used to open a pop up with a list of passwords for the website I was browsing at the time.

However, now Quick Access pop up now opens with only 2 items, which are not related to the website I'm browsing:

 

 

 

 

I have reviewed all settings and everything is connected.

After some research I have found that these 2 items happen to have Chrome as a connected app, like this:

 

 

 

 

 

 

 

No other login item is connected to chrome.

I need help to understand:

  • Quick access should suggest items related to the website I'm browsing, right?
  • Why are not all items connected to chrome?

 

 

 

4 Replies

  • superlopez's avatar
    superlopez
    New Contributor
    2 months ago

    Thanks. 

    Why should I remove chrome from linked apps on those items? Shouldn't that be the normal behavior?

    • Trevor_1P's avatar
      Trevor_1P
      Icon for Moderator rankModerator
      2 months ago

      Hi superlopez​,

      Due to the issue I mentioned previously, when you select "Always Allow" after choosing the autofill option on these Logins in Chrome, it linked them to Chrome itself. This would result in you seeing them whenever you bring up Quick Access on any website in Chrome, rather than just on the website that they're for. Removing Chrome as a linked app from those items would prevent them from showing up on every page.

      • superlopez's avatar
        superlopez
        New Contributor
        2 months ago

        Thanks Trevor, done.

        Looking forward to hearing news about a solution for this issue.

  • Trevor_1P's avatar
    Trevor_1P
    Icon for Moderator rankModerator
    2 months ago

    Hi superlopez​,

    It looks like you're experiencing a known issue that our Development team is currently investigating where Quick Access is unable to detect the website you're currently on in Chrome. This can lead to Chrome itself being treated as the autofill destination and result in the link that you're seeing.

    At this time, I don't have any information to share as to when a fix may become available. In the meantime you can remove Chrome from the linked apps section on those items.

    Issue=FS-388