Forum Discussion

Former Member's avatar
Former Member
3 years ago

"Read-only mode. Click here to buy"

I bought the full version of 1password a long time ago for Mac. I am not sure when, but probably 10 years or more. About 2 days ago I started getting this message at the top of my screen and have los...
macos
1P_Dave's avatar
1P_Dave
Icon for Moderator rankModerator
3 years ago

Hello @kbrink! 👋

Since I don't have access to your account or license information here on the public forums, I recommend sending an email to support+forum@1Password.com so that our support team can take a look and advise further. After emailing in, you'll receive a reply from BitBot, our friendly robot assistant with a Support ID that looks something like [#ABC-12345-678]. Post that here, and I'll be able to locate your message and make sure it's gotten to the right place. 🙂

-Dave