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Former Member's avatar
Former Member
3 years ago

"Read-only mode. Click here to buy"

I bought the full version of 1password a long time ago for Mac. I am not sure when, but probably 10 years or more. About 2 days ago I started getting this message at the top of my screen and have los...
macos
andrew_l_1P's avatar
andrew_l_1P
Icon for 1Password Team rank1Password Team
3 years ago

Thanks @kbrink, I can confirm we've received your email and it's in the hands of the right team. They'll reply to you as soon as possible so keep an eye out for that. 🙂

ref: KFL-29963-981

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mode. Click here to buy\"","id":"message:110269","entityType":"FORUM_TOPIC","eventPath":"category:discuss/community:cuxzj43862board:1password/message:110269","revisionNum":1,"repliesCount":3,"author":{"__ref":"User:user:-1"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:1password"},"conversation":{"__ref":"Conversation:conversation:110269"},"readOnly":false,"editFrozen":false,"showMoveIndicator":false,"moderationData":{"__ref":"ModerationData:moderation_data:110269"},"body@stripHtml({\"truncateLength\":200})":" I bought the full version of 1password a long time ago for Mac. I am not sure when, but probably 10 years or more. About 2 days ago I started getting this message at the top of my screen and have los...","body@stringLength":"573","rawBody":"

I bought the full version of 1password a long time ago for Mac. I am not sure when, but probably 10 years or more. About 2 days ago I started getting this message at the top of my screen and have lost functionality. When I click the link it says 1Password is damaged and i have to re-download from Mac App store. I am not entirely sure that's where I bought it.

\n\n

How do I correct it? Thanks

\n\n
\n\n

1Password Version: Not Provided
\nExtension Version: Not Provided
\nOS Version: Mac 13.1
\nBrowser:_ Not Provided

\n","kudosSumWeight":0,"postTime":"2023-02-12T08:31:54.000-08:00","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"TagEdge","cursor":"MjUuNHwyLjF8b3wxMHxfTlZffDE","node":{"__typename":"Tag","id":"tag:macos","text":"macos","time":"2025-01-27T11:38:42.471-08:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}}]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:110269_1"},"latestVersion":null,"metrics":{"__typename":"MessageMetrics","views":306},"read":false,"visibilityScope":"PUBLIC","canonicalUrl":null,"seoTitle":null,"seoDescription":null,"isEscalated":null,"placeholder":false,"originalMessageForPlaceholder":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"archivalData":null,"customFields":[{"__typename":"CustomStringField","name":"smartconx_source_identifier","stringValue":""},{"__typename":"CustomStringField","name":"smartconx_message_origin","stringValue":""},{"__typename":"CustomStringField","name":"smartconx_share_messages","stringValue":""}],"body":"

I bought the full version of 1password a long time ago for Mac. I am not sure when, but probably 10 years or more. About 2 days ago I started getting this message at the top of my screen and have lost functionality. When I click the link it says 1Password is damaged and i have to re-download from Mac App store. I am not entirely sure that's where I bought it.

\n\n

How do I correct it? Thanks

\n\n
\n\n

1Password Version: Not Provided
\nExtension Version: Not Provided
\nOS Version: Mac 13.1
\nBrowser:_ Not Provided

"},"Conversation:conversation:110269":{"__typename":"Conversation","id":"conversation:110269","solved":false,"topic":{"__ref":"ForumTopicMessage:message:110269"},"lastPostingActivityTime":"2023-02-14T15:10:07.000-08:00","lastPostTime":"2023-02-14T15:10:07.000-08:00","unreadReplyCount":3,"isSubscribed":false},"ModerationData:moderation_data:110269":{"__typename":"ModerationData","id":"moderation_data:110269","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"Revision:revision:110269_1":{"__typename":"Revision","id":"revision:110269_1","lastEditTime":"2023-02-12T08:31:54.000-08:00"},"ForumReplyMessage:message:110272":{"__typename":"ForumReplyMessage","id":"message:110272","conversation":{"__ref":"Conversation:conversation:110269"},"author":{"__ref":"User:user:16796"},"entityType":"FORUM_REPLY","eventPath":"category:discuss/community:cuxzj43862board:1password/message:110269/message:110272","revisionNum":1,"uid":110272,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:1password"},"subject":"Re: \"Read-only mode. Click here to buy\"","readOnly":false,"editFrozen":false,"showMoveIndicator":false,"moderationData":{"__ref":"ModerationData:moderation_data:110272"},"parent":{"__ref":"ForumTopicMessage:message:110269"},"body":"

Thanks @kbrink, I can confirm we've received your email and it's in the hands of the right team. They'll reply to you as soon as possible so keep an eye out for that. 🙂

\n\n

ref: KFL-29963-981

","body@stringLength":"245","rawBody":"

Thanks @kbrink, I can confirm we've received your email and it's in the hands of the right team. They'll reply to you as soon as possible so keep an eye out for that. 🙂

\n\n

ref: KFL-29963-981

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