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chaoskcw's avatar
chaoskcw
Occasional Contributor
6 days ago
Solved

"Recently Used" and "Frequently Used" broken in the 1Password app

Hi After recieving the latest update on OSX  1Password for Mac 8.12.0 (81200013) MRU data disappeared, MFU to, and does not work. If I use passwords they dont move to the top when sorted by the...
1password.com
macos
  • 1P_Dave's avatar
    1P_Dave
    3 hours ago

    Hello everyone, 

    I'm sorry that the "Recently Used" and "Frequently Used" categories aren't displaying correctly in the 1Password app. Our developers have investigated and have isolated and determined the cause of the issue, we're currently testing a fix in the latest nightly versions of 1Password. 

    If testing in the nightly version goes well, we hope to release the fix to the beta and then the production version of 1Password as soon as possible. I'm sorry for the inconvenience. 

    -Dave

spinoza's avatar
spinoza
Dedicated Contributor
13 days ago
When I try to Sort by Most Recently Used every item now says "never used." Obviously that's incorrect.  I first noticed this perhaps two weeks ago, I'm not sure exactly when the problem started, not do I know if that field has been reset/data loss, or if its just a display problem.

Anyone else seeing this issue?
1P_Dave's avatar
1P_Dave
Icon for Moderator rankModerator
13 days ago

Hello spinoza​! 👋

Thanks for reporting this! I'm seeing the same issue here on my end and I see that an internal work item is already open with our development team to investigate this further. The issue seems to occur on the production version as well as the nightlies. 

I've added your report to the internal work item for the issue. I'm sorry for the inconvenience. 

-Dave

Issue=DA-1789

  • spinoza's avatar
    spinoza
    Dedicated Contributor
    5 hours ago

    1P_Dave​, It seems this bug may not be fully resolved. My “Most Used” history on desktop has  now looks like it’s rebuilding from scratch. Is there any way to restore the previous usage history?

    On iOS, I’m not sure usage history is saved at all. I’ve been using the nightly/TestFlight builds, in case that matters.

    Also, apologies if I’m elsewhere mixing up terms like vault and collection. Even as a long-time daily user, I still find the terminology unintuitive and confusing. I keep forgetting how vaults and collections relate, why there are both, and most importantly why my "everyday" collection sometimes appears, and sometimes not. (Add in my many near-duplicates and archived passwords, some in "Archive" some in backup collections or vaults, and its a mess.)

    Is there a simple guide that explains this structure visually or memorably? If so, I haven’t found it.