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tylercal's avatar
tylercal
Occasional Contributor
4 years ago

Recover lost one-time-password

A few days ago, I used 1password to setup the 2nd factor on https://ads.tiktok.com. 1P read the QR code, gave a code to verify, and I saved that 2nd factor in TikTok. But when I went to login the nex...
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Anonymous's avatar
Anonymous
4 years ago

Hey tylercal! Sorry about the issue with 2FA for your TikTok login. Just to check, do you have multiple TikTok logins? Have you signed in to 1Password.com and looked for your login there?

We haven't had reports of any related issues with 2FA or TikTok logins. I'm wondering if things didn't save correctly. If they weren't, there won't be a way to retrieve the OTP. However, I do recommend checking your vaults thoroughly in your account at 1Password.com to make sure. Your account at 1Password.com will have your most up to date information.