Regarding the problem of shortcut keys calling out the window

I'm sorry. My English is not good and I may not express myself very clearly.
I turned off the 1passsword icon to be displayed in the system notification area. I set the shortcut keys (any combination, not important here)
After restarting the computer, the tray icon does not have 1passwrod, so I use the shortcut key to call out. After calling out, I am asked to enter the password. According to my operation, the following two situations will occur:
1. The key is here. As long as I click the X symbol to close it without entering the password, the shortcut keys will no longer take effect. The program window will not pop up when using the shortcut keys. I can only find the program itself to open it.
2. Under normal operation. After entering the password, the shortcut key will always be valid. But I locked it and closed the program window. The shortcut key also failed. The program cannot be opened by pop-up.