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SIMMSHOPE's avatar
SIMMSHOPE
New Contributor
5 months ago
Solved

Repeatedly asked to sign into 1Password in Chrome

Adding to this thread as it appears to be the same problem I am having: I am constantly being asked to sign in to the Chrome extension. I just installed the extension 8 days ago. Why does the extens...
  • 1P_Dave's avatar
    1P_Dave
    5 months ago

    SIMMSHOPE​ 

    Thanks for answering those questions. It sounds like you're not being asked to sign into 1Password in the browser, in that case you would need to re-enter all of your account information, but you are being asked to unlock 1Password since it's locked. If the desktop app isn't installed, 1Password in the browser will lock in the following situations: 

    1. If you close the browser or restart your device.
    2. If your auto-lock settings are triggered.


    You can check your auto-lock settings here: Manage auto-lock in the 1Password browser extension

    Let me know if changing those settings to your preferred options helps.

    -Dave