Forum Discussion

jkane001's avatar
jkane001
Frequent Contributor
3 years ago

Reporting biometric auth nearly every use

I have the security settings set to enable fingerprint lock, to never require password, and to auto-lock after 8 hours. And yet, nearly every time I go to a site or an app that needs a password, afte...
android
1P_Timothy's avatar
1P_Timothy
Icon for Community Manager rankCommunity Manager
3 years ago

Hi jkane001, thanks for writing in and letting us know about this issue.

Behavior like this is typically caused by inadvertently locking the app, battery optimization or a few other device factors locking 1Password silently in the background.

Do you typically unlock 1Password for Android directly or primarily through Autofill prompts? Do you typically keep multiple apps open in the background?

Thanks again!