Forum Discussion

jkane001's avatar
jkane001
Frequent Contributor
3 years ago

Reporting biometric auth nearly every use

I have the security settings set to enable fingerprint lock, to never require password, and to auto-lock after 8 hours. And yet, nearly every time I go to a site or an app that needs a password, afte...
android
1P_Timothy's avatar
1P_Timothy
Icon for Community Manager rankCommunity Manager
3 years ago

Thanks for following up with me jkane001, my apologies for the delay in reply.

I'd like to ask you to set battery optimization (device settings > Apps > 1Password > Battery) to unrestricted for 1Password then check for a difference in locking behavior.

I did some testing with the Starbucks and Zaxby's app and found they were both more responsive with prompts below fields. You can change that setting with these steps:
1. Open and unlock 1Password for Android.
2. Tap the account or collection icon.
3. Tap Settings > Autofill.
4. Tap Display Autofill prompts > Below the fields they relate to.

Let me know if you see an improvement with that change.