Reporting Passkey Compatibility & Release Issues (Feature Request Incl.)

Hey @r26gray!

I tried logging into Microsoft today. (somehow haven't thought about it after setting it up!) Passkey option seems to only appear on Chrome, macOS. I've tried Safari, then Firefox. Both browsers only offered password logins.

We've been able to reproduce the behaviors with passkey options in Microsoft not appearing in Safari and Firefox as well. From what we've observed, it seems like Microsoft does not support the creation of passkeys across all browsers, such as Safari. We're hoping that the feature will be available in all browsers as time passes and improvements are made.

As far as Firefox goes, it seems like there is limited support for passkeys. We've seen that the option to create passkeys on a number of websites appear in Chromium browsers but do not appear in Firefox. We recommend using Chromium browsers to save and sign in with passkeys for now, as that will offer the best experience.

When I was logging on on Chrome, I did notice Microsoft website immediately took the first login from 1Password without a prompt to choose which login to use. I actually have two accounts with Microsoft, one for personal, one for work. They are both saved on 1Password. Usually when I log on to any website , I get a selection of logins to choose from. Is there a way to have a similar prompt or popup for passkey?

I'm afraid that there is not yet a way to manually select a passkey from multiple passkeys in order to sign in to a website just yet. That being said, our developers are actively working on this, and hopefully there will be a solution for it soon.

While I don’t have any information or dates on when there will be a solution, I recommend keeping 1Password in your browser up-to-date to ensure you’re receiving the latest features and improvements to saving and using passkeys during this Open Beta:

• https://support.1password.com/update-1password-browser/
• https://releases.1password.com/b5x/

As for PayPal, I'm not sure what's going on with them. I do have a US account, but I am currently staying abroad. Maybe PayPal is checking where I am connecting from? Hopefully PayPal will open passkey for all accounts soon.

It is possible that PayPal is checking your location. PayPal reference that passkeys are only available in certain countries in the following articles but do not specify which countries:

• https://www.paypal.com/us/cshelp/article/what-are-paypal-passkeys-help997

• https://www.paypal.com/us/webapps/mpp/country-worldwide

I would recommend reaching out to PayPal's Support team to see if they can provide more info. Let us know how that goes, if you do.