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Forum Discussion
Former Member
3 years agoRich Icons missing in List View
I have a problem with the Rich Icons cross all platforms with 1Password8
In the list view, for roughly 50% of the logins the rich icons are not shown, but if I select a login the icon is their on top of the entry.
Is this a caching problem, or related to Icon resolution?
1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Browser:_ Not Provided
47 Replies
- ag_mike_d
1Password Team
Hello again @rbregt,
For the time being, if you'd like to update the icon will want to manually add a new one. The issue filed is meant as a tracker for URLs that need rich icons updated and are continuing to update as needed.
If you'd like to follow up with us by replying to the email thread with any additional URLs, we'll be happy to add them to the issue we've filed. Thanks!
- Former Member
Hi ag_mike_d ,
Thanks for the heads-up. For the record: do you forever need to add icons to the cache manually? Or is this a workaround until the root cause has been resolved?
(I'm asking this because I have more entries and I guess we both don't want to continue writing back and forth)
- ag_mike_d
1Password Team
Sorry for the late reply, @rbregt. Closing the loop as I can see your email message was received and the URLs have been added in our internally filed issue last week.
Thanks for your feedback!
- Former Member
I've sent an email with 39 additional urls.
[#LTY-71849-341]
And I do support the opinion @richardjb that it might have to do with lowres icons in the detail view.
- ag_mike_d
1Password Team
Thanks, @richardjb - no worries! Any new examples you can provide in the future would be most helpful to the team.
Have a great day!
- Former Member
Apologies. I replaced them all before I got this systematically with jpeg clips. LOL. But if I get any more I will send them.
- 1P_Gem
1Password Team
Hi @am212, thanks for letting us know! We've received your email and will continue the conversation over there 😄
ref: KIW-59929-446
- Former Member
Me too. #KIW-59929-446
- 1P_Gem
1Password Team
Hi @richardjb! Thanks for providing these examples, and for the additional observations - I've added the information to the issue we have on file. As you mentioned that you have many more examples, if you're willing, could you send in an email to
support+forum@1password.com
with the URLs from any affected items?With your email please include:
- A link to this thread: https://1password.community/discussion/134504/rich-icons-missing-in-list-view#latest
- Your forum username:
richardjb
You'll receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Many thanks!
ref: dev/core/core#18063
- Former Member
PS: I want to add that I think it has something to do with resolution. When you create a record and the icon shows up in the detail/pane view and it's high resolution, it passes through to list view. But when the resolution is low in the record, it doesn't pass through. Hopefully that's something to go on?