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Former Member's avatar
Former Member
2 years ago

Rosetta no password sugggetion and window loading

Hello,

Does anyone have the same problem when visiting the specific Rosetta Stone¹ website? The 1Password window loads all the time. Password suggestions don't work on the password field on the specific website.

¹ Website: https://secure.rosettastone.com/lp/ebsco/index.html

1Password Version: Not Provided
Extension Version: 2.13.0
OS Version: Windows 10
Browser: Firefox

browser extension

7 Replies

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  • DJCH's avatar
    DJCH
    New Contributor
    12 months ago

    Hi there - this seems to be working for me now! Maybe there was probably some update to 1password, safari or that website that made this work, i'm not sure what changed, or when... but it's working!

    If it was a change to 1Password that fixed this, Thanks!

    As far as I'm concerned this can be closed as resolved.

  • DJCH's avatar
    DJCH
    New Contributor
    2 years ago

    Thanks! Looking forward to a fix…

  • 1P_Tommy's avatar
    1P_Tommy
    Icon for Moderator rankModerator
    2 years ago

    DJCH

    I've added your experience to our internal tool for the developers. I apologize for the trouble.

    ref: dev/core/core#23397

  • DJCH's avatar
    DJCH
    New Contributor
    2 years ago

    Hi, I have the same issue. It's a minor annoyance, but I use Rosette daily, so it's a minor annoyance every day.

    Hoping to see this resolved some day before I'm fluent in French (which at the rate I'm going won't be for a long time...)

    Versioon info: 1Password for Mac 8.10.24 (81024044)

  • steph_giles's avatar
    steph_giles
    Icon for 1Password Team rank1Password Team
    2 years ago

    Hey @infinitum,

    Thank you for bringing this to our attention, you're right 1Password is not functioning on this page.

    I have filed an issue with our development team to see if we can improve the behaviour in a future update. In the meantime, by best suggestion is to copy and paste your credentials from your 1Password app. I understand that this isn't ideal, I'm sorry for the disruption.

    Please let us know if there is anything else we can help with at all.

    ref: dev/core/core#23397