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Forum Discussion
Royal Caribbean No Longer Recognizes 1P
Trying to login to Royal Caribbean website (https://www.royalcaribbean.com) and 1P does not recognize it. This just started - never had this problem. Have to copy and past to login. Tried quitting 1P and Safari and even rebooting computer but nothing works.
So I deleted my login from 1P, thinking maybe the website changed something and I could just read it - but that doesn't work either - when I go to sign in, 1P will not ask me if I want to save the login in 1P and I can't figure out how to force it to do so. Same thing on Firefox browser - and same thing happens trying to login to my wife's Royal Caribbean account.
All other websites work correctly.
What is going on?
1Password Version: 8.10.9
Extension Version: 2.13.0
OS Version: MacOS 13.5
Browser: Safari/Firefox
55 Replies
- 1P_Dave
Moderator
The issue is still open with the team, I'm sorry for the inconvenience. Keep 1Password updated so that you receive the fix as soon as it is available.
-Dave
What is the status of this issue? I am having this issue as well with the latest updates.
AndyW1P1Password Team
Hi azhomeuser and bdiebels,
I apologize for the inconvenience caused by this issue. The development team is actively working on a fix at the moment. In the meantime, please copy your login credentials from 1Password and paste them in the website: Copy and fill passwords into apps that don't work with 1Password
I'll add you both as affected users to our internal tracker for this issue.
-Andy
ref: dev/core/core#2900
ref: dev/core/core#29315May 2024 - same issue. Please add me to the list desiring a solution.
May 2024, and I've been fussing with this issue for months. No resolution yet?
It wasn’t me going bonkers then?
Fairly certain this worked again for a while and has stopped.
- 1P_Dave
I've let the team know that you're affected as well. I don't have any updates to share at the moment. For the time being, you'll need to copy your login credentials from 1Password and paste them into the website: Copy and fill passwords into apps that don't work with 1Password
I'm sorry for the inconvenience.
-Dave
ref: dev/core/core#23413
