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Safari Extension all of a sudden stopped working properly
Everything was fine yesterday with Safari and the 1Password extension but today when I started 1Password by clicking the icon and logged in my password, the window that popped up is empty. I can't get anything to show up. But if I open settings from the menu in the window the original popped up window begins to show all my passwords.
This is new today. Any idea why this would happen? Incidentally if I close the settings window, the popped up window stops functioning again and goes blank.
This is new and nothing has changed on my system that I know about. I certainly haven't touched any settings.
Anyone have this happening and does any 1Password moderator have any ideas what could be going on?
I restarted Safari a number of times and even uninstalled the extension and re-downloaded and installed it......but the same behavior exists
Thanks for the help.
Hi all,
Version 8.10.81 of the Safari extension is now available and should resolve this issue. I appreciate everyone reporting this and patience with the resolution!
6 Replies
Having the very same issue and have done the same corrective measures. Unfortunately this is not the only issue I've had recently with 1Password Safari extension.
For me this started today......were you having problems before? Because I read that today there is a new beta release of the extension and maybe that has something to do with the extension not working any longer? I did do a re-install of the extension after I uninstalled it, so maybe I have the beta release and that is not working properly??? I now have extension: 8.10.80.23 I don't know if that is the beta or an older extension.....but in any case this all happened overnight!
- 1P_SimonH
Community Manager
Hi forrests​ and phred​,
I’m sorry that you’re running into an issue where saved items don't appear in 1Password's popover window in the browser when you’re on a new tab/window in Safari. I know that's very inconvenient!Our developers are aware of the issue and have identified the root cause. A fix should be available in a future release very soon.
For the time being, until a fix is released, you can open the website in a new Safari tab or window and your items will appear in 1Password's popover window there.
#38227
