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Former Member
3 years agoSafari Extension and Touch ID no longer play together
Ahoy! Yes, I did search this topic, found some similar threads, but I didn't see a resolution that will work for me.
Problem: I use 1P 8.9.15 and Safari on macOS Ventura. The 1P extension is now r...
1P_Dave
Moderator
3 years agoHello @kevbob and Jason9! 👋
I'm sorry that Touch ID isn't working to unlock 1Password for Safari on your Macs. As a start, can you make sure that you have the latest version of 1Password for Safari installed: 1Password for Safari on the Mac App Store
Next, please try the following steps:
- Close all open web browsers.
- Right-click on the 1Password icon at the top of your Mac's screen and then click Quit. Wait until the icon disappears.
- Double-click on 1Password from your Mac's Application folder.
- Open your web browser.
Let me know if that fixes the issue. I look forward to hearing from you. 🙂
-Dave