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Former Member
3 years agoSafari extension is not getting updated with changes in the desktop app
The browser extension is not getting updated with changes made in the desktop app - restarting 1Password fixes it temporarily but the issue keeps returning.
1Password Version: 1Password for Ma...
ikjadoon
3 years agoFrequent Contributor
Thank you, Steph Giles. Ah, that's a great workaround and much better than renaming items! Bookmarked.
No worries about the delay. I ended up emailing support support; I've got an ongoing ticket there now. No resolution yet, but I believe they're taking a look. I'll reply back with the resolution, in case it was a local issue in our environment and others might be in the same boat.
However, I agree: there seems to be another issue. I've noticed other reports in the past week (but maybe that's just because I'm keeping an eye out now if anyone knows a permanent solution) on /r/1Password.
To your pertinent question: tested! Result: no issues syncing when using 1Password.com (or the apps + extensions most of the time). That is, we don't know how to reproduce it yet. Sometimes they sync, sometimes it needs 20+ minutes or we forced it by renaming an item. However, the lock / unlock trick will save us the trouble.
I finally caught it in a screenshot two days ago because most of the time, we doubted ourselves. "Did we not hit save? Wait, did we choose update or create new? The website must not have saved it. Reset it again. Who's in the Family Vault right now? No, wait, let's finish your edit." ahahaha
Here's an example where I changed my password and 2FA code. The 1Password application was correct, but the 1Password extension had not and would not sync up. Here, both the password & 2FA were changed. I've fully blurred out the password, but rest assured the 1P extension had the wrong-old password (and thus I couldn't use autofill to log in) and the 1P application had the correct-new password.
Quite a weird bug!