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Former Member
3 years agoSafari extension is not getting updated with changes in the desktop app
The browser extension is not getting updated with changes made in the desktop app - restarting 1Password fixes it temporarily but the issue keeps returning.
1Password Version: 1Password for Ma...
ikjadoon
3 years agoFrequent Contributor
For others experiencing this same issue, please reach out to 1Password support and attach your logs (official instructions here). Perhaps there's something unique / similar between our setups that might shed light here.
For what it's worth, this was found in my macOS 1Password logs, with 1Password's notes copied as well:
1Password normally gets connected and can stay connected for hours on end, the connection is a 'listener' waiting for any notifications of new items to download.
The latest diagnostics report from the Mac shows:
Disconnection at: 2023-01-17T00:29:23.373
Re-connection at: 2023-01-17T00:29:23.760
Disconnection at: 2023-01-17T03:32:56.878
Re-connection at: 2023-01-17T03:32:57.131As you can see it is happening very rapidly within a few hundredths of a second. The logs are filled with this happening hundreds of times in a row. Which is not at all close to normal.
If more users experiencing this bug can send logs, maybe a connection (ha) between all our tickets can be found, if there even is one.