Forum Discussion

Former Member

3 years ago

Face Unlock?

Hi I just downloaded the newest version onto my Samsung A52 and went through setup. I noticed in security it says "Face unlock". I don't have face unlock setup so I did not select it but was looki...

1P_Ben

1Password Team

4 years ago

Hi jayzed

Did you receive a support ID when you emailed in? I'd like to "connect the dots" here, but I'm not seeing your message in our inbox.

Ben

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Since a while and also with the latest beta release 80400053 my 1password extension for Safari (15.1) often stops working.
\nIt always looks like 1password was locked. When really locked it still redirects me to the 1password app to enter my Passphrase but then it still looks locked in Safari and doesn't even redirect to 1password anymore.
\nReloading the page does not work. Clicking aways from the login form and clicking on it again does not help.
\nSometimes it helps to deactivate the 1password Safari extension and reactivate it again. But sometimes even that does not help.
\nEverything should be on the latest version (1password, Safari extension, Safari and macOS).

\n\n

1Password Version: 8.4.0
\nExtension Version: 2.1.4
\nOS Version: macOS 12.0.1

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\n\n

1Password Version: 8.4.0
\nExtension Version: 2.1.4
\nOS Version: macOS 12.0.1

"},"Conversation:conversation:88702":{"__typename":"Conversation","id":"conversation:88702","solved":false,"topic":{"__ref":"ForumTopicMessage:message:88702"},"lastPostingActivityTime":"2022-12-04T22:58:00.000-08:00","lastPostTime":"2022-12-04T22:58:00.000-08:00","unreadReplyCount":34,"isSubscribed":false},"ModerationData:moderation_data:88702":{"__typename":"ModerationData","id":"moderation_data:88702","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"Revision:revision:88702_1":{"__typename":"Revision","id":"revision:88702_1","lastEditTime":"2021-11-22T13:20:44.000-08:00"},"ForumReplyMessage:message:88713":{"__typename":"ForumReplyMessage","id":"message:88713","conversation":{"__ref":"Conversation:conversation:88702"},"author":{"__ref":"User:user:126"},"entityType":"FORUM_REPLY","eventPath":"category:discuss/community:cuxzj43862board:1password/message:88702/message:88713","revisionNum":1,"uid":88713,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:1password"},"subject":"Re: Safari extension often loses connection to 1password","readOnly":false,"editFrozen":false,"showMoveIndicator":false,"moderationData":{"__ref":"ModerationData:moderation_data:88713"},"parent":{"__ref":"ForumTopicMessage:message:88702"},"body":"

Hi jayzed

\n\n

Did you receive a support ID when you emailed in? I'd like to \"connect the dots\" here, but I'm not seeing your message in our inbox.

\n\n

Ben

","body@stringLength":"356","rawBody":"

\n\n

Did you receive a support ID when you emailed in? I'd like to \"connect the dots\" here, but I'm not seeing your message in our inbox.

\n\n

Ben

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