Forum Discussion

Former Member

3 years ago

Any updates on a fix for ""We weren't able to sign in to your account. Maybe there's a typo?..."

I am using my home internet. I have been successfully using 1P8 on my iPhone and my old HP laptop with Win10. I just got a new HP laptop with Win11. (It's having me use a trial copy of Defender for ...

macos

Ryan_Parman

Dedicated Contributor

4 years ago

Thanks. I got a reply, but apparently my logs didn't have a useful message. I've enabled "Persist Logs" in the console now, so when I refresh to un-stick 1P, it should keep the logs.

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extension often loses connection to 1password","id":"message:88702","entityType":"FORUM_TOPIC","eventPath":"category:discuss/community:cuxzj43862board:1password/message:88702","revisionNum":1,"repliesCount":34,"author":{"__ref":"User:user:-1"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:1password"},"conversation":{"__ref":"Conversation:conversation:88702"},"readOnly":false,"editFrozen":false,"showMoveIndicator":false,"moderationData":{"__ref":"ModerationData:moderation_data:88702"},"body@stripHtml({\"truncateLength\":200})":" Since a while and also with the latest beta release 80400053 my 1password extension for Safari (15.1) often stops working. \nIt always looks like 1password was locked. When really locked it still red...","body@stringLength":"829","rawBody":"

Since a while and also with the latest beta release 80400053 my 1password extension for Safari (15.1) often stops working.
\nIt always looks like 1password was locked. When really locked it still redirects me to the 1password app to enter my Passphrase but then it still looks locked in Safari and doesn't even redirect to 1password anymore.
\nReloading the page does not work. Clicking aways from the login form and clicking on it again does not help.
\nSometimes it helps to deactivate the 1password Safari extension and reactivate it again. But sometimes even that does not help.
\nEverything should be on the latest version (1password, Safari extension, Safari and macOS).

\n\n

1Password Version: 8.4.0
\nExtension Version: 2.1.4
\nOS Version: macOS 12.0.1

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\n\n

1Password Version: 8.4.0
\nExtension Version: 2.1.4
\nOS Version: macOS 12.0.1

"},"Conversation:conversation:88702":{"__typename":"Conversation","id":"conversation:88702","solved":false,"topic":{"__ref":"ForumTopicMessage:message:88702"},"lastPostingActivityTime":"2022-12-04T22:58:00.000-08:00","lastPostTime":"2022-12-04T22:58:00.000-08:00","unreadReplyCount":34,"isSubscribed":false},"ModerationData:moderation_data:88702":{"__typename":"ModerationData","id":"moderation_data:88702","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"Revision:revision:88702_1":{"__typename":"Revision","id":"revision:88702_1","lastEditTime":"2021-11-22T13:20:44.000-08:00"},"ForumReplyMessage:message:88720":{"__typename":"ForumReplyMessage","id":"message:88720","conversation":{"__ref":"Conversation:conversation:88702"},"author":{"__ref":"User:user:15304"},"entityType":"FORUM_REPLY","eventPath":"category:discuss/community:cuxzj43862board:1password/message:88702/message:88720","revisionNum":1,"uid":88720,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:1password"},"subject":"Re: Safari extension often loses connection to 1password","readOnly":false,"editFrozen":false,"showMoveIndicator":false,"moderationData":{"__ref":"ModerationData:moderation_data:88720"},"parent":{"__ref":"ForumTopicMessage:message:88702"},"body":"

Thanks. I got a reply, but apparently my logs didn't have a useful message. I've enabled \"Persist Logs\" in the console now, so when I refresh to un-stick 1P, it should keep the logs.

","body@stringLength":"189","rawBody":"

Thanks. I got a reply, but apparently my logs didn't have a useful message. I've enabled \"Persist Logs\" in the console now, so when I refresh to un-stick 1P, it should keep the logs.

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