Forum Discussion

mickael's avatar
mickael
Dedicated Contributor
2 years ago

Safari extension prevent using safari properly

Hi, Since this morning I can't use anymore Safari with the 1Password Extension installed. As soon as I focus the safari windows, it instantly focus the 1password application. I did a complet...
browser extension
1P_Evon's avatar
1P_Evon
Icon for 1Password Team rank1Password Team
2 years ago

Hello, mickael. Thank you for your reply.

So that I can take a closer look at the issue you’re experiencing, I’d like to request that you send us some information to mailto:support+forum@1Password.com.

With your email, please include the following:

  • A link to this thread: https://1password.community/discussion/148370
  • Your forum username: mickael
  • A diagnostics report from the 1Password extension and the 1Password desktop app:
  • First, please recreate the issue you're experiencing.
  • Generate a diagnostics report from the 1Password extension and the 1Password desktop app -> https://support.1password.com/diagnostics/.
  • Attach both files to your email.

You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here, and I will be able to locate your message and ensure it has reached the right place. Thank you!

-Evon