Safari extension still very slow to unlock :-\

HI cortig, I'm very sorry to hear about these lengthy unlock times - you should certainly be able to expect snappy, responsive performance from the app, and what you describe definitely sounds like something isn't working correctly. We'd love to get to the bottom of this for you.

A few thoughts to start:

A Quick Test 💻

Does toggling integration off and on again in the extension, along with an app restart, resolve the issue for you? (You can find this option in the 1Password extension under the gear icon, then Settings > General > Integrate with 1Password app.

Also: does unlock happen faster with integration disabled? That could be highly informative about where the issue is coming from.

A Fact-Finding Mission 🕵️‍♂️

If you'd like us to dig into this in-depth (which we'd be happy to do), it'd be handy to have some data from the extension so we can narrow things down. Here's how you can get that:

1. Open Safari.
2. Choose "Safari > "Preferences" > "Advanced" in the menu bar.
3. Click "Show Develop menu in menu bar"
4. Choose "Develop > Web Extension Background Pages > 1Password for Safari"
5. Press Command + A to select everything, and then right click, "Save as" to generate a file.
6. Turn off the develop menu again from Safari preferences.

Then, email us at support+extensions@1Password.com, with that file as an attachment, and we'll kick-start the investigation for you. 👍

And if you do email us at that address, please make sure to include a link to this conversation - that way we know it's you cortig, so everyone's on the same page.

I hope this provides a helpful start! Thanks again for letting us know you ran into this issue. We'll hope to have it wrapped up for you shortly.