Forum Discussion

Former Member's avatar
Former Member
4 years ago

Safari for Mac extension doesn't support unlock with Apple Watch

I use my Apple Watch to unlock 1Password, but every time the Safari extension logs out it forces me to type in my password. This does not happen in Chrome; I simply use my watch to click it unlocked....
browser extension
Jack_P_1P's avatar
Jack_P_1P
Icon for 1Password Team rank1Password Team
4 years ago

Hi @chadbush:

It seems like 1Password for Mac is having some trouble communicating with 1Password for Safari. I'd like to ask you to create a diagnostics report from your Mac:

Sending Diagnostics Reports (Mac)

Attach the diagnostics to an email message addressed to support+forum@1password.com.

With your email please include:

You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much!