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andrwhmmr's avatar
andrwhmmr
New Contributor
2 years ago

Safari multiple Profiles open Problem

Hi,
I am using Safari with a "Business" and "Personal" Profile.
When both Windows are open 1password more or less refuses to work with the "Personal" Profile. It stays locked and autofill of course does not work.
In the current "Business" Profile Window everything works as expected.

Please fix, I guess :)

1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Browser: Not Provided

browser extension

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  • 1P_David's avatar
    1P_David
    Icon for 1Password Team rank1Password Team
    2 years ago

    Hi andrwhmmr, thanks for reaching out!

    I'm sorry that 1Password isn't working in one of your Safari profiles. What happens when you click on the 1Password icon in the browser's toolbar while in the "Personal" profile? Can you reproduce the behaviour you're experiencing on your device and send over some diagnostics, so that we can take a closer look:

    Please attach the files to an email message addressed to support+forum@1password.com with a link to this thread. After sending the email, you’ll receive a reply from BitBot, our friendly robot assistant with a Support ID that looks something like [#ABC-12345-678]. Post that here, and I’ll be able to locate your message and make sure it’s gotten to the right place.

    I look forward to hearing from you!

    -David