Forum Discussion

lysander

Dedicated Contributor

3 years ago

Safari: Why am I asked to unlock when locking is set to NEVER in Preferences?

1Password Version: Not Provided Extension Version: Not Provided OS Version: Not Provided Browser:_ Not Provided

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1P_Tommy

Moderator

3 years ago

lysander

That's a new one I have not seen. Would you be able to send us a diagnostic report?

Open 1Password.
Tap your 1Password account icon from the 1Password home screen.
Tap Settings.
Tap Help.
Click Send Diagnostics.

Attach the diagnostics to an email message addressed to support+forum@1password.com.

Your forum username: lysander
A link to this thread: https://1password.community/discussion/133432/safari-why-am-i-asked-to-unlock-when-locking-is-set-to-never-in-preferences
Please do not post your diagnostic report to the forum. This is for your privacy and security.

You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much!

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lysander

\n\n

That's a new one I have not seen. Would you be able to send us a diagnostic report?

\n\n

Open 1Password.
Tap your 1Password account icon from the 1Password home screen.
Tap Settings.
Tap Help.
Click Send Diagnostics.

\n\n

Attach the diagnostics to an email message addressed to support+forum@1password.com.

\n\n

Your forum username: lysander
A link to this thread: https://1password.community/discussion/133432/safari-why-am-i-asked-to-unlock-when-locking-is-set-to-never-in-preferences
Please do not post your diagnostic report to the forum. This is for your privacy and security.

\n\n

You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much!

","body@stringLength":"1293","rawBody":"

\n\n

That's a new one I have not seen. Would you be able to send us a diagnostic report?

\n\n

Open 1Password.
Tap your 1Password account icon from the 1Password home screen.
Tap Settings.
Tap Help.
Click Send Diagnostics.

\n\n

Attach the diagnostics to an email message addressed to support+forum@1password.com.

\n\n

Your forum username: lysander
A link to this thread: https://1password.community/discussion/133432/safari-why-am-i-asked-to-unlock-when-locking-is-set-to-never-in-preferences
Please do not post your diagnostic report to the forum. This is for your privacy and security.

\n\n

You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much!

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