Forum Discussion

Former Member's avatar
Former Member
3 years ago

Save Password (History) Issue

I recently updated from 1Password 7 to 1Password Subscription Plan. All the data moved successfully and I started using the new version. On the first site where my password expired and I had to chang...
windows
ag_mike_d's avatar
ag_mike_d
Icon for 1Password Team rank1Password Team
3 years ago

Hello again @bhusari,

Thanks for the update and letting know the original password is completely gone from that items history. I'm sorry for the continued troubles - we're happy to investigate further.

Would you please send an email to the team at support+forum@1password.com describing the issues you've been with the password history of that item, the loading issues with your vault and a diagnostics report from your Windows PC:

Sending Diagnostics Reports (Windows)

With your email, also include:
* A link to this thread: https://1password.community/discussion/140904/save-password-history-issue
* Your forum username: bhusari

You should receive an automated reply from our BitBot assistant with a Support ID number.  Please post that number here.  Thank you!