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pandakai51's avatar
pandakai51
New Contributor
2 years ago

Saving Image lost all my info on a Login Item

Could someone please help. Here are the steps:

  1. I had an existing Login Item
  2. I edited this and added a One Time Password
  3. I saved the edits since you can't see the code without doing so
  4. I edited this login item again and added an image as a file
  5. I saved the edit
  6. After a few minutes of doing something else, I went back to the Login Item and both my One Time Password and Image are gone now.

I took the photo using the 1Password Take Photo, so it is not in my gallery. Is there a way to recover the photo somehow in my cache on my iPhone? or does anyone know if this is a glitch?

I tried a different Login Item with the above and it worked, so i have no clue why the first one didn't work. It had to have saved the One Time Password because you cannot enter the 6 digit code without saving.

Any insight is appreciated. Thanks.

1Password Version: 8.10.26
Extension Version: Not Provided
OS Version: iOS 17.3
Browser: Not Provided

ios
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Image lost all my info on a Login Item","id":"message:95536","entityType":"FORUM_TOPIC","eventPath":"category:discuss/community:cuxzj43862board:1password/message:95536","revisionNum":1,"repliesCount":1,"author":{"__ref":"User:user:2419"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:1password"},"conversation":{"__ref":"Conversation:conversation:95536"},"readOnly":false,"editFrozen":false,"showMoveIndicator":false,"moderationData":{"__ref":"ModerationData:moderation_data:95536"},"body":"

Could someone please help. Here are the steps:

\n\n
    \n
  1. I had an existing Login Item
    2. \n
  2. I edited this and added a One Time Password
    3. \n
  3. I saved the edits since you can't see the code without doing so
    4. \n
  4. I edited this login item again and added an image as a file
    5. \n
  5. I saved the edit
    6. \n
  6. After a few minutes of doing something else, I went back to the Login Item and both my One Time Password and Image are gone now.
    7. \n
\n\n

I took the photo using the 1Password Take Photo, so it is not in my gallery. Is there a way to recover the photo somehow in my cache on my iPhone? or does anyone know if this is a glitch?

\n\n

I tried a different Login Item with the above and it worked, so i have no clue why the first one didn't work. It had to have saved the One Time Password because you cannot enter the 6 digit code without saving.

\n\n

Any insight is appreciated. Thanks.

\n\n
\n\n

1Password Version: 8.10.26
\nExtension Version: Not Provided
\nOS Version: iOS 17.3
\nBrowser: Not Provided

","body@stringLength":"1095","rawBody":"

Could someone please help. Here are the steps:

\n\n
    \n
  1. I had an existing Login Item
    2. \n
  2. I edited this and added a One Time Password
    3. \n
  3. I saved the edits since you can't see the code without doing so
    4. \n
  4. I edited this login item again and added an image as a file
    5. \n
  5. I saved the edit
    6. \n
  6. After a few minutes of doing something else, I went back to the Login Item and both my One Time Password and Image are gone now.
    7. \n
\n\n

I took the photo using the 1Password Take Photo, so it is not in my gallery. Is there a way to recover the photo somehow in my cache on my iPhone? or does anyone know if this is a glitch?

\n\n

I tried a different Login Item with the above and it worked, so i have no clue why the first one didn't work. It had to have saved the One Time Password because you cannot enter the 6 digit code without saving.

\n\n

Any insight is appreciated. Thanks.

\n\n
\n\n

1Password Version: 8.10.26
\nExtension Version: Not Provided
\nOS Version: iOS 17.3
\nBrowser: Not Provided

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Saving Image lost all my info on a Login Item","moderationData":{"__ref":"ModerationData:moderation_data:95537"},"body":"

Hello pandakai51

\n\n

Thank you for reaching out! I can see that you have an open ticket, and one of my colleagues will be writing to you soon to answer your question.

\n\n

I will close out this forum thread so that we don't have the same conversation going on in two different channels.

\n\n

-Eli

\n\n

ref: IIU-35892-284

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