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Zuano's avatar
Zuano
Occasional Contributor
3 years ago

Saving not possible

Hello,

I registered at https://app.taxefy.at in Safari and 1Password suggested a password. After that a popup from 1Password opened so that I save the user data.
There I entered "Taxefy Lohnsteuerausgleich App Finanzamt BMF" as the subject.

But then the save button was grayed out and only the cancel button was active. I had no choice but to click cancel and now, annoyingly, the password was of course not saved but the registration on the website was completed.

Now I have no choice but to reset the password.

Annoying!!

1Password Version: 8.9.11
Extension Version: 2.4.1
OS Version: macOS 13.0.1
Browser:_ Safari 16.1

macos

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  • 1P_PeterG's avatar
    1P_PeterG
    Icon for Community Manager rankCommunity Manager
    3 years ago

    Hi Zuano, thank you for letting us know about the problem you encountered - and my apologies for the inconvenience it created with that sign-in process.

    The problem you ran into is a known issue, and one our developers have been working on fixing. We expect that it will be solved in an upcoming release - so as long as you allow the browser extension to auto-update as it usually does, we should be able to fix this for you in the near future so it doesn't occur again.

    Thank you, and all the best