Level up your business security with free, on-demand training and certification. Explore 1Password Academy today →
Forum Discussion
DoctorBrown
2 years agoFrequent Contributor
Search while in the Main 1Password window no longer displays only the matches
This morning I got an update to 1P that failed with the message: 1Password was unable to complete the installation and will roll back any changes.
Now I just noticed that in the Main windows when ...
ag_mike_d
1Password Team
2 years agoHello DoctorBrown,
Thanks for your message and sorry the delay in response.
Regarding the update to the 1Password for Windows app, this is a common issue customers encounter when something such as security software is locking down the 1Password folder. Do you use any antivirus or anti-malware software on your device? If you try restarting Windows in Safe Mode with Networking Enabled and then try updating 1Password again, does the installation complete?
With regard to the search functionality, it sounds like you are referring to the desktop app. Based on the search string used should there be multiple entries in the dropdown? If you try searching to Show all matching items (Ctrl + Enter), does this help?