Forum Discussion

bmamlin's avatar
bmamlin
New Contributor
10 months ago

Secondary Password issue for specific website

I'm trying to convince 1Password to fill in a secondary password for a university login here: https://vpn.iu.edu/dana-na/auth/url_default/welcome.cgi. I get the same behavior on iOS or using the brow...
browser extension
1P_Evon's avatar
1P_Evon
Icon for 1Password Team rank1Password Team
10 months ago

bmamlin,

You're welcome. I'm glad that worked using 1Password in the browser on macOS and iOS.

For the Ivanti Secure Access Client app, the iOS Password AutoFill is responsible for identifying fields for suggestions and filling in your credentials, and 1Password only provides the data to be filled. If iOS Password Autofill isn't filling your password into the app, then this likely means the app developers have not labelled their fields correctly. I recommend contacting the app developers to share this feedback with them. You can contact them through the App Support link in their App Store or their customer support channels to give them your feedback.

I hope that helps. Let me know if there's anything else I can assist you with.

-Evon