Forum Discussion

Fedup's avatar
Fedup
Dedicated Contributor
1 year ago
Solved

Secure Note missing text unless edited

I went to a secure note to look for some information and the note itself was a lot shorted text wise that it should be and was missing key information I was looking for. I went to edit the note and ...
windows
  • 1P_Dave's avatar
    1P_Dave
    1 year ago

    Hello! đź‘‹

    Thanks so much for taking the time to share this with the community, I know how frustrating this can be. This is a known issue that our development team is actively investigating. In certain cases, the contents of a Secure Note can become truncated, particularly when:

    • A line begins with four or more spaces, or is indented after a paragraph break (an empty line)
    • Text is wrapped in angled brackets (< >)


    As a temporary workaround, you can turn off Markdown formatting (1Password → Settings → “Format secure notes using Markdown”). That said, I understand this isn’t ideal for everyone.

    We do have a bug report filed in our developers’ backlog, and the team is working toward a fix in a future update.

    -Dave

    Issue=EE-156

1P_Dave's avatar
1P_Dave
Icon for Moderator rankModerator
1 year ago

Hello Fedup! đź‘‹

I'm sorry that you're not see all of the text in a Secure Note. I'm not able to reproduce the issue on my end, when I add a long Secure Note I see all lines of my notes including lines after 65.

So that I can better understand the situation, can you post a screenshot of what you see when editing the Secure Note and another screenshot of what you see when viewing the Secure Note? You can replace the text with random words for the purposes of the screenshot so that you don't reveal any sensitive information.

I look forward to hearing from you.

-Dave