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Forum Discussion
Fedup
8 months agoDedicated Contributor
Secure Note missing text unless edited
I went to a secure note to look for some information and the note itself was a lot shorted text wise that it should be and was missing key information I was looking for. I went to edit the note and ...
- 5 months ago
Thank you for sharing with the community, this is indeed a known issue that our development team is currently investigating and hopes to fix in a future update soon.
-Dave
Fedup
8 months agoDedicated Contributor
I spent about 30 mins trying to figure out what was going on with this issue. It appears that somewhere in the original text there was a non visible character in the text. When that area of text was left in the Note field the remaining text was no longer visible in the Note field unless one used the Edit function.
As the text contained confidential information around the text portion of the notes where the text was being "truncated" I can not post a screenshot.
I had even tried copying the entire section of text into Windows Notepad to strip off formatting and then pasting it back into the 1Password Notes field. That did not help. I got it fixed by retyping the text in the affected area from scratch. I did come across a post here in the forum mentioning a NULL character having issues with secure notes. No idea if that was the case here.