Forum Discussion

Fedup's avatar
Fedup
Dedicated Contributor
1 year ago
Solved

Secure Note missing text unless edited

I went to a secure note to look for some information and the note itself was a lot shorted text wise that it should be and was missing key information I was looking for. I went to edit the note and ...
windows
  • 1P_Dave's avatar
    1P_Dave
    1 year ago

    Hello! đź‘‹

    Thanks so much for taking the time to share this with the community, I know how frustrating this can be. This is a known issue that our development team is actively investigating. In certain cases, the contents of a Secure Note can become truncated, particularly when:

    • A line begins with four or more spaces, or is indented after a paragraph break (an empty line)
    • Text is wrapped in angled brackets (< >)


    As a temporary workaround, you can turn off Markdown formatting (1Password → Settings → “Format secure notes using Markdown”). That said, I understand this isn’t ideal for everyone.

    We do have a bug report filed in our developers’ backlog, and the team is working toward a fix in a future update.

    -Dave

    Issue=EE-156

johnmahoney's avatar
johnmahoney
New Contributor
1 year ago

As of today, Apr 9, 2025, this is a known issue and the development team is working on it. 

Here is the response I got after opening a new ticket. "Based on the details that you've shared, it seems like you're experiencing a known issue our Development team are actively working on where Secure Note contents can end up truncated if a line starts with four or more spaces or an indent after a paragraph break or at the beginning of a note."

It seems to me that 1Password should have have shared this info on this thread.

I am aware of these 2 ticket numbers:

HJZ-53348-539 and WKW-71751-512

1P_Dave's avatar
1P_Dave
Icon for Moderator rankModerator
1 year ago

Hello! đź‘‹

Thanks so much for taking the time to share this with the community, I know how frustrating this can be. This is a known issue that our development team is actively investigating. In certain cases, the contents of a Secure Note can become truncated, particularly when:

  • A line begins with four or more spaces, or is indented after a paragraph break (an empty line)
  • Text is wrapped in angled brackets (< >)


As a temporary workaround, you can turn off Markdown formatting (1Password → Settings → “Format secure notes using Markdown”). That said, I understand this isn’t ideal for everyone.

We do have a bug report filed in our developers’ backlog, and the team is working toward a fix in a future update.

-Dave

Issue=EE-156