Forum Discussion

Fedup's avatar
Fedup
Dedicated Contributor
8 months ago
Solved

Secure Note missing text unless edited

I went to a secure note to look for some information and the note itself was a lot shorted text wise that it should be and was missing key information I was looking for. I went to edit the note and ...
windows
  • 1P_Dave's avatar
    1P_Dave
    5 months ago

    johnmahoney 

    Thank you for sharing with the community, this is indeed a known issue that our development team is currently investigating and hopes to fix in a future update soon. 

    -Dave

elwyn's avatar
elwyn
New Contributor
3 months ago

I encountered this problem today (Windows version 8.10.78) and would count it as a significant defect since it causes information to be silently truncated when viewing in Windows. I thought the information was lost until I hit the edit button and it appeared. This was marked as "Solved" on the basis that the development team were aware of the issue and actively working on it, but that was 5 months ago. Is there an ETA for a fix? Thx

johnmahoney's avatar
johnmahoney
New Contributor
3 months ago

This been a known issue for more than 5 months. I found the issue described on reddit 2 years ago. I think I found the go- around on reddit too. (I am using an MAC laptop and an iPhone, both with up-to-date software & OS.

https://www.reddit.com/r/1Password/comments/16npilu/securenote_truncation_on_android/

Work around is to remove leading TABs or fewer than 4 leading SPACEs.