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Former Member's avatar
Former Member
3 years ago

Security Key 2FA option doesn't work

When I try to sign in to my 1Password account for the first time, after I put in my password, it says Two-Factor Authentication Required, Choose a second factor to authenticate your account. The two options are Security key and Authentication Code. The Authentication Code method works, but the Security key option apparently does nothing. The 2FA menu goes away and a red message appears immediately saying that signing in failed. Is this a feature coming later?


1Password Version: 8.8.0 (80800009)
Extension Version: Not Provided
OS Version: iOS 15.4.1

2 Replies

  • Former Member's avatar
    Former Member

    The account I'm using with 2FA signs in with my.1password.com.

  • rudy's avatar
    rudy
    Icon for 1Password Team rank1Password Team

    @Muero,

    It should already be present, which environment do you have your account on? 1Password.com?