security key stored in keychain

chris000

Thanks for the reply. If you formatted your Mac and reinstalled macOS then you should be prompted to enter your second factor (either your security key or one-time password from your Authenticator app) when adding your 1Password account back to the Mac.

So that I can better understand the situation, I'd like to ask you to create a diagnostics report from your Mac:

Sending Diagnostics Reports (Mac)

Attach the diagnostics to an email message addressed to support+forum@1password.com.

With your email please include:

• A link to this thread: https://1password.community/discussion/148360/security-key-stored-in-keychain
• Your forum username: chris000
• Please do not post your diagnostic report to the forum. This is for your privacy and security.

Please send the entire file.

You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much!

-Dave