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Former Member
4 years agoSecurity tab in the 1Password desktop application is empty (no settings shown when Security clicked)
UPDATE: This magically started working after I posted this. I swear, it was not working before. Figures, huh? I don't know how to delete this post though. If the admins could delete, that would ...
Former Member
3 years agoHi and thanks for your reply.
I think you may be making more of this than it is.
It's not causing me any problems since I discovered the workaround for the 'issue'. I only responded here because the initial poster appeared bewildered and I had serendipitously stumbled on the solution to the circumstance he described. Whether his setup matches mine, I don't know since he hasn't responded one way or the other. Here is what happens with me - detailed here and outlined in the image in my previous post.
My main Windows 11 PC is set to logon automatically - this is achieved, in my case, by running the o/s utility 'netplwiz' once and setting it up to behave that way,
With that done the PC will routinely progress to my desktop from a cold start without any authentication.
Now I run 1Password, go to settings and select the Security tab.
When I click on the tab, nothing seems to happen - the other tabs are responsive but the Security tab is not.
However, unknown to me, something has actually happened - 1Password has invoked Windows Hello Fingerprint authentication - presumably, and here I am speculating, because no one seems to have authenticated since the computer started. In response to this invocation Windows Hello opens a window asking me to swipe my finger on my reader, BUT, this request window is behind the 1Password application window, and so I can't see it.
To all intents and purposes, it appears that the Security tab is unresponsive, but actually, it's just waiting for control to be passed back from Windows Hello with an OK on my identity.
Once I understand the problem I can just move the 1Password main window to reveal the Hello authentication request and/or scan my finger to continue, at which point the 1Password Security tab opens and away we go.
I am not a Windows programmer and so I don't know what controls where and how new windows are drawn in relation to existing windows - underneath existing, on top of some or all, and so on.
If I was giving a manager's simple instructions to my programming staff at 1Password, I would say -
'Please ensure that when 1Password calls Windows Hello authentication, for whatever reason, the Windows Hello window appears on top of our 1Password application window'.
I hope that is clear because it's my best shot.
Thanks
Over and out
Neil