Forum Discussion

iridium9's avatar
iridium9
New Contributor
1 month ago

Selected collection resets to Account level (1P 8.12.8 for iOS)

Hi, I’m experiencing a bug where the collection in the main app view (not the Autofill selection, that’s a separate bug) resets to Account level when returning to the app under some circumstances. I...
ios
MattSuda's avatar
MattSuda
New Contributor
1 month ago

I have the same issue. Started happening recently. I'm using the Family Plan and it keeps defaulting to the main Family Vault collection.

Also for the last year or so, the iOS app keeps changing my collection setting that I set for Settings --> Autofill --> "Show filling suggestions from" back to the default Family collection

Please fix both issues

  • 1P_Gem's avatar
    1P_Gem
    Icon for Moderator rankModerator
    1 month ago

    Hi iridium9​ and MattSuda​ - I wanted to follow up with an update for both of you.

    For iridium9: I should have caught this yesterday, but I can see that the issue you've reported (the app view resetting to the full account instead of the previously selected collection) is actually a known issue that our developers are already investigating. If you've not already emailed in, feel free to disregard those steps. Apologies for missing this!

    For both of you: Both issues mentioned in this thread are confirmed known issues that are currently being investigated by our team. I've added both of your reports to the internal issue for the app view resetting to the full account, and I've added MattSuda's report to the internal issue for "Show filling suggestions from" being reset back to the full account.

    Let me know if you have any questions!

    Issue=ME-477 / Issue=ME-195

    • MattSuda's avatar
      MattSuda
      New Contributor
      1 month ago

      Thank you, I appreciate your help!

      Looking forward to these issues being fixed.