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Former Member's avatar
Former Member
3 years ago

Shared Vault isn't an option when 1PW offers to make a new entry

I have a family plan, I am the 'owner', my wife is the only other member. I am working on cleaning up and deleting her Safari passwords, and when I log into a website with her safari passwords, and ...
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1P_David's avatar
1P_David
Icon for 1Password Team rank1Password Team
3 years ago

Hi @danielpepper,

I'm sorry to hear you're encountering some trouble saving items to your Shared vault. If you click on "Private" at the top right of the 1Password save prompt, are you seeing a dropdown menu with all your vaults listed? If so, is the Shared vault not available there?

I look forward to hearing from you!